Privacy Policy
- Introduction
At Transgulf Readymix Concrete Co. (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect your information when you visit our website (“Site”) or use any of our services.
By using our Site, you agree to the collection and use of your information in accordance with this Policy. If you do not agree with the terms of this Policy, please refrain from using the Site.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.
- Information We Collect
We collect two types of information from users of our Site: Personal Data and Non-Personal Data.
2.1 Personal Data
Personal Data refers to information that can be used to identify you as an individual. This may include:
- Name
- Email address
- Phone number
- Resume (if applicable)
- Account registration details (if applicable)
We collect this data when you:
- Register for an account on our Site
- Make an enquiry for products or services
- Contact our customer support team
- Subscribe to newsletters or marketing communications
- Submit reviews or feedback
- Apply for jobs
2.2 Non-Personal Data
Non-Personal Data refers to information that cannot be used to identify you individually. This may include:
- Browser type and version
- Device type
- IP address
- Location data
- Usage data (e.g., pages viewed, time spent on the Site)
We collect Non-Personal Data through cookies, web beacons, and other tracking technologies to improve your experience on our Site.
- How We Use Your Information
We use the information we collect from you for various purposes, including:
- To provide and manage services: This includes processing your enquiries, providing customer support, and managing your account.
- To improve our Site and services: We analyze usage data to understand how visitors interact with our Site and identify areas for improvement.
- To communicate with you: We may send you promotional materials, newsletters, or other communications related to products or services that may interest you, but only if you have opted-in to receive such communications.
- To comply with legal obligations: We may use your data to comply with applicable laws, regulations, or legal processes, including responding to lawful requests from public authorities.
- To prevent fraud: We use the data to protect against fraudulent activities and ensure the security of our Site.
- How We Share Your Information
We may share your information in the following circumstances:
4.1 With Service Providers
We may share your Personal Data with third-party service providers who perform services on our behalf, such as payment processing, shipping, documentation, data analysis, and marketing. These service providers are contractually obligated to protect your Personal Data and are prohibited from using it for any other purposes.
4.2 With Affiliates
We may share your information with our affiliates, subsidiaries, or parent company to provide services, improve our offerings, and conduct business operations.
4.3 Legal Compliance
We may disclose your information if required to do so by law, or in response to a legal request or regulatory investigation (e.g., a court order or government agency inquiry).
4.4 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, your Personal Data may be transferred to the acquiring entity.
- Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect Non-Personal Data and enhance your experience on our Site. These technologies help us understand how users navigate our Site, and they allow us to personalize content, analyze trends, and improve functionality.
5.1 Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the operation of the Site and enable basic functions such as page navigation and access to secure areas.
- Performance Cookies: These cookies collect information about how visitors use the Site (e.g., which pages are visited most often) to help us improve our Site’s performance.
- Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests.
You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of the Site.
- Data Security
We take reasonable administrative, technical, and physical precautions to protect your Personal Data from unauthorized access, use, or disclosure. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
- Your Rights and Choices
You have the following rights with respect to your Personal Data:
7.1 Access and Correction
You have the right to request access to the Personal Data we hold about you and to correct any inaccuracies.
7.2 Deletion
You may request that we delete your Personal Data, subject to any legal obligations we may have to retain certain data.
7.3 Opt-Out of Marketing Communications
You can opt-out of receiving promotional emails or other marketing communications at any time by clicking the “unsubscribe” link in the communication or contacting us directly.
7.4 Withdrawal of Consent
Where we rely on your consent to process your data, you may withdraw your consent at any time by contacting us. Please note that withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
7.5 Data Portability
You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format and to transfer that data to another data controller.
To exercise any of these rights, please contact us using the information provided in Section 9 below.
- Retention of Data
We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law, whichever is longer. Once your Personal Data is no longer necessary for the purposes outlined in this Policy, we will securely delete or anonymize it.
- Contact Us
If you have any questions, concerns, or requests regarding your Personal Data or this Privacy Policy, please contact us at:
Transgulf Readymix Concrete Co.
Email: info@tgrmccksa.com
Phone: +966 11 464 6070
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Modified” date. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.